Help · user guide
The Brasata user guide
An end-to-end walkthrough of booking, paying, cancelling and posting on Brasata. About a 12-minute read.
Brasata User Guide
Your Complete Guide to Discovering Local Businesses
Everything you need to get started and make the most of the platform
Welcome to Brasata!
Brasata is your premier business directory and services platform. Whether you're looking for the perfect restaurant, a reliable mechanic, or the best local deals, Brasata connects you with verified local businesses across the islands.
1. Getting Started
Creating Your Account
- Click Sign Up in the top right corner.
- Choose a sign-in provider shown for this deployment.
- Complete sign-in with that provider. Brasata returns you to the app afterwards.
- You're ready to explore!
Logging In
- Click Sign In in the top right corner.
- Choose the same configured provider you used before.
- Complete any verification or recovery with that provider, then return to Brasata.
Brasata has no customer password, password-reset, resend-code, or local verification screen. Your provider handles verification and account recovery. Brasata Workforce administration is separate: staff use the dedicated admin route with their company-managed identity.
2. Finding Businesses
Using Search
The search bar at the top of every page helps you find exactly what you need:
- Type a business name, service, or product
- View live suggestions as you type
- Click a suggestion or press Enter to search
- Browse the results
Example searches: "Italian restaurant", "Car repair", "Hair salon"
Browsing by Category
- Click Businesses in the navigation
- Use the category filter on the left side
- Browse 50+ categories including restaurants, automotive, beauty & wellness, and more!
Using Filters
Narrow down your search with:
- Category - Browse businesses by type
- Verified Only - Show only verified businesses
- Minimum Rating - Filter by star rating (1-5)
- Location - Find businesses near you
Map View vs List View
Toggle between two viewing modes:
- List View: See detailed business cards with descriptions and ratings
- Map View: Visual map showing business locations
3. Business Details & Reviews
Viewing Business Information
Click on any business to see:
- Photos gallery
- Description of what they offer
- Contact information (phone, email, website)
- Location with map
- Opening hours
- Rating and reviews
- Verification status
Writing a Review
Share your experience to help others:
- Visit the business page
- Click Write a Review
- Select your star rating (1-5)
- Write your review
- Click Submit
4. Your Favorites
Save businesses you love for easy access!
Adding to Favorites
- Find a business you like
- Click the heart icon on the business card
- The heart turns red when saved
Viewing Your Favorites
- Click Favorites in the navigation
- Browse all your saved businesses
5. Deals & Promotions
Never miss a great deal from local businesses!
Browsing Deals
- Click Deals in the navigation
- Browse current promotions and discounts
- Filter by category if needed
Each deal shows discount amount, original price, sale price, valid until date, and the offering business.
6. Events & Activities
Discover exciting events happening on the island!
Finding Events
- Click Events in the navigation
- Browse upcoming events
- Filter and sort as needed
Registering for Events
- Click on an event
- Review the details
- Click Register or RSVP
7. Booking Services
Schedule appointments with service businesses!
Making a Booking
- Find a business that offers bookings
- Click Book Now
- Select the service you want
- Choose your preferred date and time
- Confirm your booking
Viewing Your Bookings
- Click My Bookings in your profile menu
- See all upcoming and past bookings
- Cancel if needed (24 hours notice recommended)
8. Messages & Communication
Connect directly with businesses through Brasata!
Starting a Conversation
- Visit a business page
- Click Send Message
- Type your message
- Click Send
Viewing Messages
Click the Messages icon in the navigation to see your conversations.
9. Your Profile
Editing Profile Information
- Click your profile picture or name
- Select My Profile
- Update your name, email, phone, location
- Click Save
Profile Settings
Customize your notification preferences, privacy settings, and language. Your sign-in provider manages its own password and recovery settings.
10. Tips & Tricks
- Create an account - Unlock favorites, bookings, and messages
- Keep your sign-in provider account current - It manages verification and recovery
- Save favorites - Quick access to businesses you love
- Check deals regularly - New promotions added often
- Read reviews - Learn from others' experiences
- Write reviews - Help the community and businesses improve
- Use filters - Find exactly what you need faster
- Try map view - Discover businesses near you visually
Need Help?
- Check the Help Center in your profile menu, which will connect you to our support team
Thank You for Using Brasata!
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